Privacy Policy

Last updated: 15th Apr 2026

Moonebeam Virtual (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or work with us.

1. Who We Are

Moonebeam Virtual is a virtual assistant and systems support service based in Ireland.

If you have any questions about this policy or how your data is handled, you can contact:
Email: hello@moonebeamvirtual.com

2. What Information We Collect

We may collect and process the following data:

Information you provide directly:

  • Name

  • Email address

  • Business information

  • Any details submitted through contact forms, discovery calls, or onboarding questionnaires

Information collected automatically:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

This helps us understand how people use our website and improve our services.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries and communicate with you

  • Deliver our services

  • Send relevant information about working together

  • Improve our website and user experience

  • Maintain internal records

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation, we rely on the following legal bases:

  • Consent – when you opt in to contact us or receive information

  • Contract – when processing is necessary to deliver services you’ve requested

  • Legitimate Interests – to improve our services and website performance

5. How Your Data Is Stored

Your information may be stored securely using trusted third-party tools, such as:

  • Google Workspace (email and document storage)

  • Notion / Moxie (project management)

  • Kit (Email marketing and communication)

  • Squarespace (website hosting and forms)

These providers have their own privacy and security measures in place.

6. How Long We Keep Your Data

We only retain your personal data for as long as necessary:

  • To fulfil the purpose it was collected for

  • To comply with legal or accounting requirements

You can request deletion of your data at any time.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise any of these rights, contact us at the email above.

8. Cookies

Our website may use cookies to improve your browsing experience and analyse site traffic.

You can control or disable cookies through your browser settings.

9. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.